Returns & Refunds

I’m Chuck Baker, owner and operator of BCG Film & Photography, and I LOVE photography! I pick, inspect and pack every product myself. Please think carefully about what film and chemistry that you’re buying. If you have any questions, email me! I am knowledgeable and happy to answer any question you may have. I have been using film, processing and printing since 1960!

Any used or older products being sold are described to the best of my ability.

I want your photography experiences to be as good, if not better, than mine have been…and mine have been wonderful!

If for any reason you are unhappy with your purchase simply email info@nijmegenpasfotofilm within 14 days of receiving your package. I’ll send easy instructions to you.

All items must be unused, in the original packaging and in the same condition that you received them.

Unless the item is defective, you are responsible for all shipping costs.

When your return arrives, I will send an email to you letting you know.

If you have asked for a refund for an unwanted product, you will be refunded the full amount minus any shipping costs.

If you have returned a defective product, a new one will be sent to you if the product is not a one-of-a-kind.